Balancing Risk Management with Technology in Singapore’s Energy Market

Energy and Technology
APAC CIO Outlook
CXO Insights
Published 15 Sep 2016

By Andrew Koscharsky, General Manager, Wholesale and Trading, iSwitch and Director, Energy, RCMA Group

Balancing Risk Management with Technology in Singapore’s Energy Market

Singapore’s electricity market liberalisation efforts are paying off, with contestable customers now being able to choose their power supply from twice the amount of retailers as before. This increase in competition not only translates to significant cost savings, but also promotes technological advances that empower customers to measure and manage their own consumption behaviour. Retailers are now forced to compete on a broader platform than just price. This fresh capital injection provides a wider platform, encompassing energy efficiency, real time data monitoring, carbon management and new energy products.

About 70 Percent of Singapore’s load is contestable, with the remaining 30 Percent (mainly residential) opening up to contestability sometime in 2018.

Risk Management

The obvious challenge for retailers is penetrating the Sales and Marketing battleground, but an often forgotten risk is the volatile wholesale spot market. The risk management and hedging functions associated with managing unpredictable customer consumption can be quite costly, especially when spot prices are high. The Singapore electricity wholesale market is one of the most volatile commodity markets in the world, with the spot market seeing price excursions capped at +/- SGD $4,500/MWh, settled every 30 minutes. A typical recent day would see price sit at only about SGD$65. As a result, being left long or short due to inaccurate customer forecasts can be unforgiving.

Such volatility is partly due tothe day to day fundamentals of electricity trading such as transmission, supply outages and unpredictable weather, but also due to the oil price linkage. Singapore’s electricity prices are directly linked to the volatile global oil price because Singapore imports all of its fuel from other countries, all tied to oil linked pricing. This means that retailers and generators are well advised to embrace technology to manage their wholesale market risks.

The Singapore Stock Exchange (SGX), in collaboration with the Energy Market Authority (EMA) has listed 9 tradable quarterly electricity futures contracts. This allows retailers to deal in such financial products to hedge against the above mentioned market risks up to 2 years forward. This new SGX risk management tool allows retailers to buy futures contracts to help manage their wholesale risk as they sell to end use consumers. Conversely, it allows generators to sell futures contracts to manage their margins and revenue streams by locking in a fixed price. However, retailers are still faced with the question of how much electricity to buy to cover the expected retail customer consumption. This is where advanced technology steps in…

Singapore Loves Technology

If there is one country that embraces, develops and promotes technology, it is Singapore. As the electricity market continues to liberalise and consumers look to personally manage their own energy costs, the growing ability to do this interactively and through technological metering advances provides a real opportunity for IT service providers and developers.

Imagine being able to use an app where you can do the following:

  • Buy an electricity retail product from iSwitch which is a mix of fixed price and spot market exposure. Some portion should be fixed to avoid full spot mark exposure. Spot market exposure allows you to take advantage of periods of low spot prices when they occur.
  • Automatically charge your car or home battery only when wholesale spot prices are low.
  • If spot prices are high then advanced software will trigger your battery to automatically discharge back into the grid, allowing an arbitrage and revenue earning opportunity.
  • Turn off non-essential home appliances such as a clothes dryer, pool pump or aircon if spot prices are high with the push of a button on your phone. Alternatively, this can also be automated.
  • Tell the app that you will be away for the next 5 days so there is no need to run the hot water heater or any other stand by appliances such as the TV.

The above list is only limited by imagination and Singapore can look forward to a host of new IT capital investment to help businesses and homes to save money and also reduce their carbon footprint through more efficient energy usage. While such advances are being worked on in other countries, Singapore is well placed to embrace them faster and more efficiently due to market transparency and geography.

Alex Dechnicz, Corporate Portfolio Manager at Ausgrid in Australia agrees.

“Metering technology has dramatically progressed over recent years, providing retailers, commercial customers and now, residential customers with the ability to measure monitor and manage electricity usage to suit their respective needs.
Customers have been the key driver for these advancements, seeking solutions to not only obtain the data remotely in 15/30 minute intervals, but then use this data for varied decision-making. E.g. billing, environmental reporting, cost reduction analysis, bi-directional reporting, remote reconnect/disconnect, embedded networks etc.
The electricity market is heavily reliant on accurate & timely data. Immediate, multifunctional access to this data empowers all users with the ability to make educated decisions and benefit accordingly.”

Advanced data technology also allows the retailer to gain real time consumption data, with better granularity. This allows iSwitch to understand customer consumption behaviour more accurately and reduce procurement costs by not over or under hedging against spot market exposure.

Who would have thought that electricity retailing could be so interesting!


Celebrates Mid Autumn with Restaurant Association of Singapore

On 15 Sep, the Restaurant Association of Singapore and iSwitch celebrated with Mid Autumn Festival with more than a hundred F&B business owners and key personnel. iSwitch had timely shared updates on the liberalisation of Singapore’s electricity market and industry developments with the attendees as well. A food for thought that many left with from the evening – achieve significant electricity cost savings which in turn brings growth and sustainability for businesses. It was definitely a beautiful night with the bright full moon, great food and fantastic company!


Stacy Gan, iSwitch Sales Manager, Electricity Retail, shared insights on Singapore’s electricity marketing developments and cost savings how-tos.


Networking during the dinner and drinks. Many came forward to our booth to learn about how to reduce their electricity bills.


Attendees enquiring on how they can potentially reduce their electricity costs.


iSwitch exhibition booth at the RAS iSwitch Co-hosted Networking Event to celebrate Mid Autumn and share electricity cost savings how-tos.

Singapore-Power Heartware-Fund-Charity Golf-2016

Singapore Power Heartware Fund Charity Golf 2016

iSwitch Pte Ltd was elated to be able to support the Community Chest’s social service programmes for the elderly, through the SP Heartware Fund, this year. Some of us, David Maher, Senthil Kumar and Jonas Lindbom, were at the Singapore Island Country Club on 9th Sep for the charity golf event to help raise funds. Despite the gloomy skies and disruptions from a heavy downpour thereafter, it definitely did not dampen the event’s focus of raising funds. The contributions will be channeled to the needy elderly, many of whom are living alone without care or family support, to have access to meals, medical care and other essential services.

As reported, a whopping sum of $628,000 has been raised in total, despite these tough economic times.

Singapore-Power Heartware-Fund-Charity Golf-2016

iSwitch team joined other 100 golfers at the Singapore Island Country Club for SP Heartware Fund Charity Golf 2016 to raise funds for the elderly.


Is Singapore’s Power Sector Finally Ripe For A Liberalised Market?

Market Development News
Asian Power Magazine
In Focus
by Karen Mesina, Singapore
Published 02 Sep 2016

Is Singapore’s Power Sector Finally Ripe For A Liberalised Market?

It’s been over a decade since the country started progressively opening the market.

When electricity retailer iSwitch received queries from corporate clients asking if they could sign up with the firm for their individual homes, managing director David Maher knew that it is a concrete sign that Singapore is ready for energy liberalisation.

“For more than 10 years, Singapore has been in the process of progressively liberalising the electricity market in tranches. The Energy Market Authority’s (EMA) encouragement and the introduction of new retailers such as iSwitch helped create a fresh layer of competition, technology, and innovation. There is no doubt that the consumer market is ready,” he says, “but the framework required is significant and must be designed carefully to ensure that all participants are ready.”

EMA says that since 2001, it has progressively opened the retail electricity market to competition to give consumers more options to manage their energy costs. “Currently, a commercial or industrial (C&I) consumer with an average monthly electricity consumption of at least 2,000 kWh (the monthly electricity bill is about $400) is eligible to become contestable. The contestability threshold was lowered to 2,000 kWh from 4,000 kWh on 1 July 2015. In total, about 89,500 accounts (or 33,000 C&I consumers) are eligible to be contestable,” it adds.

How close is Singapore to achieving this?

Maher believes that Singapore is very close to achieving full openness of competition. Since the liberalisation of Singapore’s electricity market in 2001, there has been a notable growth trend of new electricity retailers participating to offer electricity packages to contestable customers.

“EMA and SP Services are working particularly hard, through a series of regular consultations and information sessions, to ensure that the industry will be ready. iSwitch has seen that the EMA, retailers, software providers, and associated industries are working in close collaboration in order for the market to be ready for Full Retail Contestability (FRC) in 2018,” he adds.

In support of driving price competitiveness, Maher says that the introduction of an SGX-listed electricity futures contract is also a major catalyst in bringing about an overall pricing transparency of the market. In addition, the industry has evolved significantly in terms of technology. Consumers will be able to take advantage of new technology to monitor and change their own consumption behaviour at home. “The entire ecosystem is gearing up towards full liberalisation and we are moving in the right direction,” he says.