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In this guide, we will take you through the common questions you might have and guide you through the steps from identifying your account details to contacting customer support and sign-up perks redemption, we have you covered!
Have you switched to your preferred electricity retailer yet?
With the full roll-out of the Open Electricity Market (OEM) in Singapore, residential households all over Singapore can now switch to a licensed electricity retailer and reap incredible benefits that go just beyond savings!
SINGAPORE, 6 June – iSwitch and ES Power announced a new partnership of their electricity retail businesses in a deal involving over $15m worth of retail electricity contracts. ES Power is the energy brand of Environmental Solutions (Asia) Pte Ltd (ESA), which specialises in retailing green energy to consumers.
Under this partnership, ES Power’s customers’ existing contracts will be novated to iSwitch. With the novation, iSwitch will undertake and honour the same electricity rate and all contractual terms and conditions of the existing contracts with ES Power. The transfer process is purely administrative and performed electronically, and there will be no disruption to customers’ electricity supply. Existing customers of ES Power have been notified of this transition, which is expected to be completed by the end of June.
Both retailers also announced a joint marketing initiative to help promote sustainability and a greener Singapore. Through this initiative, iSwitch will be the licensed electricity retailer to supply electricity to all its consumers. While ES Power will ‘green-up’ the electricity usage of iSwitch’s customers’ by offsetting all carbon emissions through the process of retiring carbon credits and renewable energy certificates where applicable.
Mr Senthil Kumar, Chief Operating Officer of iSwitch, said: “iSwitch is currently the largest green electricity retailer in Singapore while ESA is one of Singapore’s long term sustainability pioneer. It is our pleasure to work with them through this partnership to market green energy solutions to homes and businesses.”
Mr Quek Leng Chuang, Managing Director of ESA, said “ES Power, under ESA, will continue to innovate and provide more services dedicated to the vision of a more sustainable future. And in fact, waste wood to electricity as a renewable source, produced locally, is very much a testament to the continued innovation in cleaner and greener energy. This partnership with iSwitch is thus not simply a strategic business decision but one that naturally enables us to focus on being a critical contributor to Singapore’s sustainability efforts.”
For more information, please contact:
Joshua Nathan
Marketing Manager
iSwitch
joshua.nathan@iswitch.com.sg
+65 9769 9504
Electricity is an integral part of our lives, and that’s not just when we flip a switch. The minute electric currents in your body are what allow you to feel, think and move. Have you ever felt a tiny shock during a handshake? That is because of static electricity, which we are all capable of producing!
As we near the full roll-out of the Open Electricity Market (OEM), many residents might still be wondering if the Electricity supply will be stable if they switch from SP Services to another preferred retailer.
Regardless of the retailer you choose, the Energy Market Authority (EMA) ensures that your household will continue to enjoy a reliable and secure energy supply.
Get a shock when you look at your electricity bill each month?
The good news is that it’s pretty easy to cut down on your electricity consumption (and your resulting bill). You just need to be aware of what appliances are eating up the most energy, and tweak your habits accordingly.
Congratulations on signing up with iSwitch!
While we are pleased to help you lock in guaranteed savings on your monthly electric bill, being a customer of iSwitch means so much more. It means free perks from cashback and sign-up rewards to awesome bill rebates from our referral system.
Ever since the launch of Singapore’s Open Electricity Market (OEM), residents across Singapore today now are spoiled for choice when it comes to selecting a new energy provider for their home.
One of the lesser-known challenges of electricity supply is the transportation of it from the generation sources to our homes. While it is common for many large countries to have electricity transported through huge transmission towers and cables that stretch for kilometres, in Singapore, most of our cables are underground hidden away from sight.
With the rollout of the Open Electricity Market (OEM), tens of thousands of households have already switched to iSwitch as their preferred electricity retailer. So far, residents in the West, North-West and North-East of Singapore can now take full control of their electricity retailer choice and select the plan that best suits their lifestyle.