Open Electricity Market Roadshow

iSwitch participated in the Open Electricity Market Roadshow at Westgate Mall which was held on the 21st and 22nd April 2018. All 14 retailers were present in partnership with The Energy Market Authority to bring awareness to Jurong residents and showcase each retailers’ plans in an approachable environment. In true Singaporean fashion, the event attendees were all out to find the best bargain!

Over 1,500 attendees visited the event to understand more of the benefits of switching. It was the perfect environment for iSwitch to showcase our offerings.

The two plans that were the most popular were the iSwitch Trial and “Chope” the rate.

  • iSwitch Trial – a short term contract with maximum savings.
  • “Chope” the rate – a fixed rate for 2 years.

iSwitch also launched a new promotion plan exclusively for the roadshow – the iPromo, which allows customers to sign up with iSwitch and receive a complimentary iPad (worth $498) or $200 Capitaland Voucher. What made the iPromo stand out was the upfront cost savings in the form of a gift.

The event was a great opportunity for consumers to speak directly with iSwitch team and get individual advise on which plan best suits their home energy needs. We look forward to the next roadshow on 7th-13th May at Jurong Point.

iSwitch launches into the Open Electricity Market in Jurong

iSwitch is proud to be one of the participating retailers approved by the Regulator, for the soft launch of the Open Electricity Market (OEM), launching today. We see the liberalisation of the OEM as a very exciting opportunity focusing on empowering customers to easily Switch and Save.

We have revamped our website ( to enable customers to compare price plans and sign up effortlessly. Our customers will have access to online account management via our Portal and mobile App where they can easily compare their consumption with similar dwelling types, view and pay their bills and refer their friends. Customers can choose to pay their bills online via credit cards, internet banking, GIRO or simply visit the nearest AXS Kiosk station – whichever is more convenient for them. Customers will be able enjoy further savings through a Rewards Points Scheme by referring friends and family using their unique code. We have made the process of saving on energy fast and efficient!

We have designed a variety of cost effective price plans to suit customer’s usage patterns and lifestyle needs. We allow customers to choose from different options and discover which plan works best for them. Our iSwitch2Green plan caters to the environmentally responsible consumer, offering 100% carbon neutral electricity through the purchase of UN certified carbon credits. We also offer a Night-Time Discount from 11pm-7am, so consumers can enjoy the biggest savings when they use the most electricity.

We recognise the importance of partners to bring value to our customers. We are pleased to announce iSwitch has joined in collaboration with DBS Bank. This alliance, in time for the soft launch of the OEM in Jurong, will allow us to showcase our electricity price plans for the public in an online “Marketplace”. DBS/POSB account holders will be able to easily be able to choose a plan and set up their payment method in one seamless submission.

Jeremy Soo, DBS Head of Consumer Banking Group (Singapore) said, “DBS Electricity Marketplace exemplifies how we are reimagining banking, using digital technology and innovation to make life simpler for our customers. Through our partnerships with alternative electricity retailers, we want to enable our customers to enjoy savings on their bills easily. Our insights also indicate that consumers want a fuss-free process to sign up for other electricity retailers, and we have made it easier and convenient for them to make the switch with just a few simple clicks on DBS/POSB digibank.”

Please visit the DBS Marketplace to sign up.